Last updated 10 November 2026
Privacy Policy
1. Who we are
FUT Merchant is run by [your name or business name], based in [your country] ("we", "us"). For anything about your data, contact us at [a support email address] or through a ticket in our Discord server.
2. What we collect
- Your account: your email address and an account ID (a Firebase user ID). Sign-in runs on Google Firebase Authentication, which stores these for us.
- Your subscription: whether you have Pro (or are in the trial), and your subscription status from Paddle.
- Server logs: requests to our servers are logged with your account ID (as
user:<id>), not your email, to keep the service running and stop abuse.
Your EA login, cookies and session stay on your PC. You sign in to EA on EA's own page inside the app, and we never receive those details.
3. Payments
Payments are handled by Paddle.com, our reseller and merchant of record. You enter your card or other payment details on Paddle's checkout, and we never see or store them. Paddle tells us your subscription status, the email you used and, when you subscribe from the app, your account ID, so we can link the subscription to your account. Paddle's own privacy notice covers what it does with your data.
4. How we use it, and who we share it with
- We use your data only to run your account and subscription and support you.
- We don't sell your data, and we don't use it for advertising.
- We share it only with the services that run FUT Merchant for us: Google Firebase (sign-in), Paddle (payments) and our hosting providers, and when the law requires it.
5. How long we keep it, and your rights
We keep your account data while you have an account. Ask us to delete your account and we'll delete it, except for records we must keep by law (Paddle keeps its own payment records). You can also ask for a copy of your data, or to correct it, at [a support email address]. If you're in the EU or UK you can complain to your local data protection authority.
6. This website
This site doesn't use tracking or advertising cookies. The checkout page loads Paddle's script, which sets the cookies Paddle needs to run checkout.
7. Changes
We may update this policy. The date at the top shows the latest version.