Refund Policy

1. 14-day refunds

You can ask for a full refund of a subscription payment within 14 days of that payment. Paddle's buyer terms already give consumers this right; this policy doesn't take anything away from it.

To ask for one, reply to your Paddle receipt email or contact Paddle through paddle.net, where you can look up your order. You can also reach us at [a support email address] or through a ticket in our Discord server, and we'll pass it on.

A refund ends your Pro access for the period it covers. An action EA takes against your EA account is not by itself grounds for a refund outside these 14 days.

2. Free trial

Pro starts with a 3-day free trial. Checkout asks for a payment method, but you won't be charged if you cancel before the trial ends. If you don't cancel, the first monthly payment is taken when the trial ends.

3. How to cancel

• In the FUT Merchant app: open the Account window, then Manage subscription.
• Or use the link in any Paddle receipt email.

When you cancel, the subscription stops renewing. You keep Pro until the end of the period you've already paid for. After that the app needs Pro again to work.

4. Price changes

Prices may change. A change never affects a period you've already paid for, and we'll tell you before it applies to your next renewal.